In addition to first-level support during business hours, 24/7 first-level support is optionally available to you as a cloud user. Through guaranteed response times of less than one hour (Enterprise and Superior editions) or less than two hours (Professional edition), you always receive quick answers.
Contact options
- Cloud Service Desk (support button in Fabasoft Business Process Cloud)
- E-Mail to cloudsupport@fabasoft.com
- Phone: Germany: +49 69 6435515 300 | Austria: +43 732 606162 300 | Switzerland: +41 31 310 06 43
- Contact Form
Helpful links
- Fabasoft Cloud user help
- Fabasoft Cloud administration help
- Known vulnerabilities
- Contracts and contractual information
- Scheduled maintenance and monitoring reports
- Fabasoft Cloud App: Download for iOS and Android