FANUC Uses Mindbreeze for Proactive Knowledge Management

AI-based information provision for service requests

FANUC Europe Corporation chooses Mindbreeze InSpire for intelligent information provision for customers, partners and employees. By integrating the AI-based knowledge management solution into the FANUC service portal, users of the FANUC service portal will receive a new experience when searching for information.

With Mindbreeze, FANUC is replacing the current solution and taking its service portal to a new level. Customers and partners benefit from the possibilities of proactive knowledge management through integration into the FANUC website. The portal is also available to employees as a workplace integration directly in their preferred program.

“In our new ‘MyFANUC’, product-related information is now perfectly prepared and made available accordingly. We can now implement this project efficiently with Mindbreeze as our partner,” explains Rolf Urban, Head of Service Sales Coordination Europe.

Read the entire press release at: https://inspire.mindbreeze.com/news/fanuc-uses-mindbreeze-for-proactive-knowledge-management